Privacy Policy

ShadowDiagrams.net.au is committed to protecting your privacy in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles. This Privacy Policy explains how we collect, use, and protect your personal information when you use our services.

1. Collection of Information

We collect personal information that is necessary for us to provide our services, including but not limited to:

  • Name, address, and contact information

  • Project details required for generating certified shadow diagrams

  • Payment details when processing orders

We collect this information directly from you or through interactions with our website.

2. Use of Information

We use your personal information to:

  • Fulfil and manage orders for shadow diagrams

  • Communicate with you about your projects

  • Improve our services and website

We may use your information for marketing purposes, but you can opt-out of marketing communications at any time.

3. Sharing of Information

Your information will only be shared with third parties as required by law or as necessary to complete your order. We do not sell or rent your personal information.

4. Security of Information

We take reasonable steps to protect your information from unauthorised access, misuse, or loss. However, please be aware that no data transmission over the internet is entirely secure.

5. Access to Your Information

You may access or update your personal information by contacting us at projects@shadowdiagrams.net.au.

6. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website.

Terms and Conditions

1. Acceptance of Terms

By accessing and using ShadowDiagrams.net.au, you agree to comply with these Terms and Conditions.

2. Services

ShadowDiagrams.net.au provides certified shadow diagrams for various project types across Australia. By placing an order, you agree to provide accurate project details required for the diagrams and to pay any applicable fees.

3. Intellectual Property

All content on this website, including text, graphics, and logos, is the property of ShadowDiagrams.net.au. You may not reproduce, distribute, or use any content without prior written permission.

4. Payment and Refunds

Payment must be made at the time of order. All fees are non-refundable unless we are unable to provide the service as specified.

5. Limitations of Liability

To the maximum extent permitted by law, ShadowDiagrams.net.au will not be liable for any direct, indirect, incidental, or consequential damages resulting from the use of our services. We aim to deliver accurate diagrams but cannot guarantee suitability for every regulatory or project requirement.

6. Governing Law

These Terms and Conditions are governed by the laws of New South Wales, Australia. By using our services, you agree to submit to the jurisdiction of the courts in New South Wales.

7. Amendments

ShadowDiagrams.net.au reserves the right to modify these Terms and Conditions at any time.